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Ansonics Inc, formerly Techsonics

3 ways to order Son-Tector ultra sonic leak detector phone number 541-742-7475

Son-tector product description and photos

World Headquarters:
P.O. Box 250
El Prado, New Mexico 87529
USA

Phone/FAX:
575.758.4555
sales@ansonics.com

© 2007-14 Ansonics, Inc.
All right reserved.

SON-TECTOR and SON-CASTER are trade names of Ansonics, a division of Taos Techsonics, Inc.

 
Manufacturing ultrasonic detectors since 1963   Home  |  Contact Us  
Warranty and Repairs
   
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LIFETIME WARRANTY for Son-Tectors purchased beginning September 1, 2003

We stand behind our ultrasonic detector.

If you have not squished the unit flat, if you have not melted it in a furnace, or abused it in some other way, AND the battery is not the problem, send us the unit. We will fix it and send it back at no cost to you. In other words, we cover defects in material or workmanship as well as normal wear and tear. Your only risk is one-way postage. We will even pay standard ground rates to return it to you.

We’ve been building these units since 1963 and know our repair rate is extremely low. If we believe your repair is outside the normal wear and tear category, is not a defect, or has been caused by abuse, we will call you and make sure you want to authorize the reasonable repair charge. (See “if repair is required” instructions below.)

We thought about hiring a lawyer to write the warranty. We decided that is not necessary because the whole thing is pretty simple.

Please feel free to contact us if you have questions. We like to talk to our customers. Contact us.

TWO-YEAR WARRANTY for Son-Tectors purchased before September 1, 2003

Our original warranty continues against defects in material or workmanship for a period of TWO YEARS after being purchased by the end user. All service required during this period is performed by Ansonics (formerly Techsonics) at no charge, unless the instrument has received abuse. After the two year warranty period expires, repairs are charged at a very reasonable rate, currently $150.

IF REPAIR IS REQUIRED

If trouble develops, first try a new battery before returning the unit for repair. Do not attempt to open the rest of the unit. If the battery is good and the unit does not work, return it to us.

Send to the factory. Include all the parts, a brief description of the problem, your telephone number, and your return address.

Ansonics, Inc.
1307 Paseo Del Pueblo Norte
El Prado, NM 87529
U.S.A.

Please feel free to contact us if you have questions.
We like to talk to our customers. Contact us.

 
 
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